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Customer Satisfaction

If you are not completely satisfied, contact us:

Call us toll-free at 1-800-247-5548

Monday  - Thursday from 8am -4pm PST. 
Email us at 


If you reach our message machine we are on the phone helping customers. Please leave a message with your phone number and we will get right back to you. Most issues can be resolved by phone or email.

Thirty-day money back guarantee on most products.

If you purchased your SuperEar personal sound amplifier through a source other than Sonic Technology, you may need to coordinate the return with that source and according to their product return policy. Please make sure to review the source's return policy before making your purchase decision.
If necessary, we will gladly issue your refund for the purchase price of the product. Shipping charges are not refundable, however, we never charge a restocking fee.
If you determine that you want to return your product, please contact us so that we may provide you return instructions.

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